Ok, enough of this. If you're an investigator and you can't investigate our own systems to get the information you need then its probably time you looked for a job more suited to your skills. Like maybe as a street light.
Investigator: "I can't find any records for this business!"
Me: "Really? I searched [records management system] and there's over a hundred records in there."
Investigaor: "I can't find any of them! You're lying!"
Me: *sends screendump* "Look. 134 records found just using a simple name search. Could be more if you do some more complex searches."
Investigator: "Oh. Well. I can't find the person linked to the business in [client management system]! It doesn't exist!"
Me: *sighs* "Run an address search on the business. Have a look at the names that turn up linked to that address."
Investigator: "I don't really know how to do address searches."
Me: "Oh look, they're replacing a street light outside. Why don't you go down and pretend to be one?"
Investigator: "Yaaay! I'm a street light! Woowoowoo!"